The AI agent market has a problem that nobody is talking about: you can buy a text-only agent, a voice-only agent, or a video-only agent — but none of them talk to each other, none of them come with security controls, and most of them route your proprietary data through a public LLM API you don't control.

1mind sells a single sales agent for $100,000 to $400,000 per year, with a one-to-two month implementation. Salesforce Agentforce charges $125 to $550 per user per month, and that's before you wire in voice or video. Drift starts at $30,000 per year for chat-only. Retell and Bland.ai charge per conversation minute for voice — no text, no video, no security controls.

RuntimeAI's Secure AgentBot (HeyRT) ships all four interaction modes in a single embed, powered by a 3-tier LLM Router that routes inference to sovereign infrastructure, public APIs, or CLI models — with the full RuntimeAI security control plane active from day one. No implementation contract. No per-agent license fee. No six-figure negotiation.

4
Interaction modes in one agent
Text · Voice · Video · Conference
3
LLM routing tiers
Sovereign · Public · CLI
<1hr
Time to deploy
vs. 1–2 months for 1mind

Four Interaction Modes, One Agent

Most enterprise AI agents were designed for one channel and bolted others on later — or never. AgentBot was designed from the start to handle the full range of how your customers and employees want to interact.

💬
Mode 1
Text Chat
The full conversational interface your customers already expect. Quick-action chips for common intents (Zero-Trust, Kill Switch, Book a demo). Smart routing to the right knowledge base or tool based on intent. All messages pass through PII Shield before reaching the model — customer SSNs and account IDs never enter the LLM context. Works on any web page via a single embed script.
🎤
Mode 2
Voice / Audio Chat
Real-time voice conversation with sub-second response latency. The agent presents a "Tap to speak" interface that switches from text mode seamlessly — no page reload, no separate tool. Voice input transcribed by RuntimeAI's Whisper STT service (port 8402), response synthesized by Piper TTS (port 8401). All audio stays within your VNet on the Sovereign tier. Per-session rate limits cap sensitive operations, preventing voice-based social engineering attacks of the kind that took down Meta's Instagram accounts.
🎥
Mode 3
Video / Avatar Chat
A lifelike AI avatar presents the agent visually — rendered locally, not from a third-party video API. The avatar switches to READY state when listening and responds in sync with the TTS output. Where D-ID charges $108/month for three agents and HeyGen charges $4/minute for Avatar IV at 1080p, RuntimeAI's video mode is included in the AgentBot embed — no separate video API contract, no per-minute billing for avatar rendering. The visual layer is your brand, not a generic face from a stock avatar library.
🌎
Mode 4
Web Conferencing Companion
AgentBot joins your web conference as a participant — Zoom, Teams, Google Meet, or custom WebRTC sessions. It listens, answers questions from attendees in real time, can present slides, and captures action items. The Conference Bot Service (port 8319) handles the session lifecycle. For enterprise demos and high-touch sales calls, the agent is in the room without requiring a human to monitor chat. This capability does not exist in 1mind, Salesforce Agentforce, Drift, Retell, or any single-mode competitor.

The LLM Router: Route to Any Model, Any Tier

Every AI agent on the market today routes your data to a public LLM API. For most use cases, that's fine. But for EU-regulated industries, FedRAMP environments, financial services, and any deployment where prompts contain sensitive data, "route to OpenAI" is not an acceptable architecture.

RuntimeAI's LLM Broker (part of the vendor-wrapper service) sits between the agent and every model endpoint. It applies tenant policy, enforces data residency rules, and routes each request to the appropriate tier — transparently, without the agent knowing which model it's hitting.

T1
Sovereign
On-Premises GPU Inference ~$5–6K/mo per model (customer-funded)
Llama 3.3 70B and Qwen 2.5 72B on 2× H100 80GB clusters, running in the customer's Azure VNet via vLLM. No prompt data leaves the customer environment. Full data residency for EU AI Act, FedRAMP-High, and regulated-industry tenants. Fixed GPU spend versus per-token spend at high volume. Single-region pinning with no cross-cloud egress. The only tier where you can prove to a regulator that your model has never seen the internet.
T2
Standard Public
Policy-Gated Public LLM Access Per-token market rates
OpenAI, Azure OpenAI, and Anthropic — routed through the LLM Broker with per-tenant policy enforcement. The broker applies PII tokenization before any prompt reaches the public API, enforces rate limits per tenant and per agent, and logs every request through the Audit Black Box. Tenants can be pinned to a specific model, allow a set of approved models, or be blocked from specific providers entirely — all via dashboard policy, not code changes.
T3
Economy / CLI
Lightweight Models & CLI Routes ~$60–120/mo shared infra
Phi-4-mini (3.8B), Llama 3.1 (8B), Qwen 2.5 (1.5B), and Gemma 2 (2B) on shared CPU infrastructure — plus direct CLI routes for claude -p OAuth and gemini CLI. This tier handles development environments, internal tooling, and cost-sensitive deployments where a 70B model is architectural overkill. RuntimeAI's internal pipelines (the LinkedIn comment agent, CEO dashboard, weekly digest) all run on this tier. Shared cost across RuntimeAI's customer base keeps the per-customer cost at $60–$120/month.
# Route inference based on tenant policy — no code change required
POST /v1/chat/completions
Authorization: Bearer {agent_jwt}
X-Tenant-ID: acme-corp

# Broker applies tenant routing policy:
# acme-corp → FedRAMP → Sovereign Tier → Llama 3.3 70B on H100
# no prompt data leaves customer VNet
# every token logged through Audit Black Box

The Security Control Plane — Built In, Not Bolted On

This is where the comparison to 1mind, Salesforce, and every other agent vendor becomes stark. The Meta AI chatbot breach happened because the agent had no identity check, no gate on sensitive API calls, no PII protection, and no audit trail. Those four missing controls are the default state of every AI agent built on a raw foundation model API.

AgentBot ships with all of them pre-wired.

KYA Identity + Bot-CA
Cryptographic certificate issued at deploy time. The agent only calls what it's certified to call. Sensitive tool calls require identity proof before the API fires.
Flow Enforcer
Account changes, resets, refunds, and high-value actions gated behind out-of-band verification. The AI requests; a human or second factor approves.
PII Shield
Emails, SSNs, account IDs tokenized before entering model context. Real data never reaches the LLM. Detokenized only on verified write-back.
Audit Black Box
Every tool call in a tamper-evident chain. Full provenance for SOC 2, EU AI Act Article 12, and SEC incident disclosure. One-click export.
Prompt Injection Defense
Adversarial instructions stripped at the boundary before they reach the model — across all four interaction modes including voice and video.
Behavioral Anomaly Detection
Baseline per agent identity. Unusual sequences, repeated sensitive operations, and anomalous tool calls trigger real-time alerts before damage is done.

What Competitors Actually Charge

We reviewed published pricing across 14 AI agent platforms in June 2026. Here's what enterprises are paying — and what they're getting for it.

Platform What You Pay Text Voice Video Security Controls
1mind $100K–$400K/agent/yr ✅ ❌ Avatar only ❌
Salesforce Agentforce $125–$550/user/mo ✅ ❌ ❌ Partial
Drift $30K–$60K+/yr ✅ ❌ ❌ ❌
Intercom Fin AI $0.99/outcome ✅ ❌ ❌ Partial
Retell AI (voice only) $0.11–$0.15/min all-in ❌ ✅ ❌ ❌
Bland.ai (voice only) $0.09–$0.14/min + $299–$499/mo ❌ ✅ ❌ ❌
D-ID (video only) $108/mo for 3 agents ❌ ❌ ✅ ❌
ElevenLabs Agents $0.08–$0.12/min ❌ ✅ ❌ ❌
RuntimeAI AgentBot Start Your Trial ✅ ✅ ✅ ✅ Full
The hidden cost nobody talks about

1mind's $100K–$400K fee includes a "persona workshop" and "content ingestion" — a 1–2 month onboarding process before a single customer conversation happens. Most customers add a second agent within 90 days, doubling the cost. Drift's implementation adds $3K–$5K upfront plus $80/seat/month for inbox access. ServiceNow's AI agent implementation is typically 75% of the first-year cost in professional services. RuntimeAI AgentBot deploys from a single embed script in under an hour. Train it on your knowledge base. Set policies in the dashboard. Ship it.

Use Cases — Shipped and Live

These are the workflows running in production deployments today. Each one works across all four interaction modes — the customer chooses how they want to engage.

Customer Support

FAQ answering, order status, account questions — with PII Shield protecting real account data and Flow Enforcer gating sensitive actions (email changes, refunds, account deletion) behind out-of-band verification. Behavioral anomaly detection flags unusual request sequences. The Audit Black Box produces a tamper-evident log exportable for SOC 2 and EU AI Act Article 12 compliance reviews.

Sales Assistant

Lead qualification, demo booking, quote generation. The agent can close with a QuantoSign-backed digital signature — quantum-safe, legally binding, permanently verifiable. Conference mode lets the agent join enterprise sales calls and answer technical questions from prospects in real time without requiring a sales engineer to be on the call.

HR & IT Helpdesk

Onboarding, PTO requests, password resets, software provisioning. Every account change goes through out-of-band verification before the API fires. The agent's tool call scope is scoped to its Bot-CA certificate — it cannot call HR endpoints it was never certified to use, regardless of what a user asks it to do.

Financial Services

Balance queries, fraud flag reports, statement delivery. PII Shield tokenizes account numbers, SSNs, and routing numbers before they reach the model. The Sovereign LLM tier ensures no financial data leaves your VNet. Fully audited, regulator-ready, with the behavioral audit trail your compliance team will ask for in the next examination.

Deploy in Under an Hour

<!-- Add to any web page — text, voice, and video modes included -->
<script
  src="https://api.runtimecrm.com/widget/heyrt.js"
  data-token="YOUR_BOT_TOKEN"
  data-theme="light"
  data-position="bottom-right"
  data-modes="text,voice,video"
></script>
# Generate your bot token
POST /api/v1/kya/register
{
  "agent_id":    "support-bot-prod",
  "tenant_id":   "acme-corp",
  "modes":       ["text", "voice", "video", "conference"],
  "llm_tier":    "sovereign",    // or "public" or "economy"
  "permitted_tools": ["faq_lookup", "order_status", "ticket_create"],
  "sensitive_tools": ["account_change", "refund_issue", "password_reset"],
  "max_sensitive_ops_per_session": 2
}

// Response includes signed Bot-CA cert + embed token
// All four modes active immediately

Already deployed on runtimeai.io, quantosign.com, and qutonomous.com.

The same AgentBot running on this site is available for your deployment. Train it on your knowledge base. Set your routing policy. Configure your security controls. Ship it.

For enterprise deployments requiring the Sovereign tier or dedicated conferencing infrastructure, our team configures the full stack in your Azure VNet — typically in two to three business days, not one to two months.

EU AI Act Compliance

High-risk AI system enforcement begins August 2, 2026 — 61 days from today. AgentBot's Audit Black Box satisfies Article 12 logging requirements. KYA identity and Bot-CA satisfy Article 14 human oversight requirements. The Sovereign LLM tier satisfies data residency requirements for EU deployments. If you need an agent that can demonstrate compliance to a regulator, AgentBot is the only option with these controls pre-wired.

One agent. Four modes. Full security. No implementation contract.

Deploy RuntimeAI's Secure AgentBot with text, voice, video, and conference modes — built on a 3-tier LLM Router with the full security control plane active from day one.

Start Your Trial See AgentBot Live