Govern Network Automation Agents at Scale
Network intelligence — governed at every edge. Network optimization, customer service, fraud detection, and SLA enforcement — with carrier-grade controls that protect service quality and subscriber trust.
Network AI Risks Carriers Can't Afford
At carrier scale, a single AI error affects millions of subscribers — and every minute of degraded service costs real money.
Network Optimization Risk
AI network optimization agents making uncontrolled configuration changes can cause service outages affecting hundreds of thousands of subscribers — with blast radius that extends far beyond what the model was designed to touch.
Customer Service Overreach
Customer service AI making unauthorized plan changes and offering unbudgeted promotions creates massive financial exposure. Without transaction limits, a single overzealous agent can commit millions in unplanned revenue give-backs.
Account Takeover Fraud
Social engineering attacks that manipulate AI customer service into approving account changes — like SIM swaps — enable account takeovers that damage subscribers and expose carriers to regulatory liability.
AI Agents You Can Trust. Outcomes You Can Prove.
Carriers governing network and customer AI with RuntimeAI — protecting subscribers and SLAs.
An AI network routing agent rerouted traffic to optimize latency and accidentally dropped 500,000 subscribers for 45 minutes — causing SLA violations, regulatory scrutiny, and brand damage.
Change gates now require staged rollout (1% of traffic first, then 10%, then full deployment) with automatic rollback if error rates spike. No subscriber impact without validation at each stage.
A customer service chatbot offered free plan upgrades worth $5M over a weekend to resolve complaints. There were no spending controls and no approval requirement — the finance team discovered it on Monday.
Transaction limits now cap the value of any single agent action. High-value plan changes require human approval — the agent resolves most issues within its authorized scope without escalation.
A social engineering attack convinced an AI customer service agent to approve a SIM swap, enabling a full account takeover and financial fraud against the subscriber — with the carrier left liable.
Verified multi-factor authentication is required before any SIM change can be approved. Social engineering detection flags AI-to-human manipulation patterns before the action is authorized.
Compliance & Certifications
Meeting the regulatory standards that telecom regulators and standards bodies require.
Network Intelligence — Governed at Every Edge
Every network change staged and validated. Every customer action within authorized limits. Every SIM change protected. See it live.